Project timeline: Case study

Global retail & e-commerce brand partnered with Meter to upgrade their HQ, regional offices, retail stores, and distribution centers. Meter worked with the IT infrastructure, networking, and security teams to switch their Meraki hardware and software to Meter.

Kickoff
Site survey
Network design
Installation
Complete
Kickoff
Week 1

Project scoping

Project owner: 
Marianna, Meter

Work with Customer's Network Engineering team to
understand priorities and desired outcomes. Create proposed
network topology and plan for migrating from existing
hardware.

Network design
Week 1

Pending network configuration information for Phase 1.1

Project owner: 
Network Engineer, Customer

RADIUS shared secret still needed. Also, need 4 ports on the
Aggregator switch for ISP uplink for Meter's equipment (1001,
1002). Otherwise, PSK, RADIUS configuration, and VLAN
configurations are set.

Installation
Week 2

Coordinate install access for Phase 1.1

Project owner: 
Project Manager, Customer

Badges for Meter team and installer partner for install starting 3/2 at 5PM. Reception available until 4pm, Meter and installers to meet Project Manager at 3PM on Thursday, 3/2. Lift is needed, bring through the loading bay in the back-storage area behind mock store, believe doors are unlocked. Project Manager to take a look when they are on-site on Friday.

Kickoff
Week 2

Finalized SOW for Phase 1.1

Project owner: 
Marianna, Meter

Share detailed work order showing network design, switch patching plan, and proposed rack elevation layout.

Installation
Week 3

Execute Phase 1.1 install

Project owner: 
Marianna, Meter

Work to take place 3/2 to 3/5. Change window 3/4 (9am-5pm precleared). Customer testing team on-site 3/5 at 9am on Sunday.

Network design
Week 3

Review config with team

Project owner: 
Network Engineer, Customer

Meter shares the proposed network configuration with the Customer for internal review and feedback.

Network design
Week 3

Technical review session re IPSec configuration

Project owner: 
Customer and Meter

Meter (Marianna, Nilesh, and potentially other engineers) to attend a technical session with Customer to get details about IPsec configuration with either the 8000v or with Aviatrix cloud.

Site survey
Week 3

Open ticket for CAB - Change review process

Project owner: 
Network Engineer, Customer

For ticket submitted by 3/15, CAB on 3/23.

Network design
Week 4

Network simulation and testing in lab

Project owner: 
Meter Quality Assurance

Create a simulation of the Customer's network based on topology and configuration. Subject the simulation to continuous testing for optimal performance and security based on the Customer's objectives.

Installation
Week 7

Provide Facilities team with cabling and AP mounting standards

Project owner: 
Marianna, Meter

Provide standards on AP mounting, cabling termination on the floor side, rack layout - include Building Manager on emails.

Installation
Week 7

Execute Phase 1.2 cutover

Project owner: 
Marianna, Meter

This will take place week of 3/27, likely over the weekend given downtime for things like CCTV, Facilities, Key Card Access; CorpTech testing needed.

Installation
Week 7

Schedule and execute Phase 2 install

Project owner: 
Marianna, Meter

Ensure Facilities team mounts Floors 2 & 3 APs as directed; patch- in APs at the IT room. Clean up cabling in the IT room. Review the possibility of having either two dedicated 15A circuits or one dedicated 20A circuit for the networking equipment.

Complete
Week 7+

Continuous monitoring and support

Project owner: 
Meter Technical Support Engineering

Meter continues to provide ongoing support and upgrades.

- Proactively identify and resolve issues on your network
- Troubleshoot network issues in real-time
- Manage network upgrades and ongoing infrastructure improvements